mona farm pty ltd — Terms & Conditions
These Accommodation Booking Terms & Conditions and Website Terms & Conditions of Use apply to all properties located at 140 Little River Road, Braidwood, NSW (the “Properties”).
1. Bookings and Payment
1.1 A deposit equal to 50% of the total booking value is required to secure your reservation. The balance must be paid no later than fourteen (14) days prior to arrival. Mona Farm may also require a bond. Bookings may be cancelled at our discretion if payment or bond is not received prior to check-in.
1.2 All rates are quoted in Australian dollars (AUD) and include GST. Rates are subject to change without notice; however, any confirmed booking will not be affected. Any verbal quote provided is an estimate only.
1.3 A card processing fee applies to all credit and debit card transactions.
2. Cancellations
2.1 Bookings cancelled more than sixty (60) days prior to check-in will receive a full refund.
2.2 Bookings cancelled between sixty (60) and fourteen (14) days prior to check-in will receive a 50% refund.
2.3 Bookings cancelled within fourteen (14) days of check-in, or no-shows, are non-refundable.
2.4 Where payment was made by Visa, Mastercard, or American Express, Mona Farm reserves the right to recover merchant fees associated with cancelled bookings.
3. Check-In and Check-Out
3.1 Check-in is available between 2:00pm and 5:00pm on the date of arrival. Arrivals outside these times require prior approval from management.
3.2 Check-out is required by 10:00am on the date of departure, unless otherwise agreed with management. Late departures may incur additional fees.
4. Number of Guests
4.1 The number of guests must not exceed the number specified in the booking. Additional guests may only be accommodated with prior written approval from management. Mona Farm reserves the right to remove any persons exceeding the agreed number of guests.
5. Parties and Noise
5.1 Parties are strictly prohibited at all times. As the Properties are located in residential areas, excessive noise and music are not permitted after 10:00pm. Guests found in breach of this clause may be evicted without refund.
6. Smoking
6.1 Smoking is strictly prohibited inside all Properties and on timber decking or balconies.
7. Pets
7.1 Mona Farm may, at its sole discretion, permit up to one (1) dog under 25kg to accompany guests staying in The Lodge, subject to the following conditions:
a. Written approval must be obtained from management at least forty-eight (48) hours prior to arrival.
b. Dogs are permitted in The Lodge only and are strictly prohibited from all other guest houses, accommodation, and indoor event spaces.
c. A fee of $35 per night applies.
d. An additional cleaning fee of $250 will apply if, in the opinion of management, excessive cleaning is required, including but not limited to instances where dogs are found on beds or lounges.
e. A maximum of one (1) dog per stay is permitted, and the dog must be at least twelve (12) months of age.
f. Dogs must be kept on a lead and under effective supervision at all times while on the property.
g. Dogs must not be left unattended in the accommodation at any time.
h. Dogs are not permitted on beds, lounges, or other soft furnishings.
i. Excessive barking, disturbance, or aggressive behaviour may result in the guest being required to vacate the property immediately, without refund.
j. Mona Farm reserves the right to decline, cancel, or amend a reservation at any time to ensure the comfort, safety, and wellbeing of all guests.
k. Mona Farm accepts no responsibility for injury, illness, loss, or damage to dogs whilst onsite.
7.2 Pets are otherwise strictly prohibited at all Properties.
8. Accommodation
8.1 For the duration of your stay, Mona Farm will provide bed linens, towels, and basic toiletries.
8.2 Guests must:
a. not remove any bed linens, towels, or toiletries from the Properties;
b. return the accommodation to a reasonable state of cleanliness; and
c. comply with all reasonable directions given by management.
9. Swimming
9.1 The pontoon is designed for relaxation and enjoyment of the lake views towards Mount Gillamatong. Swimming is not encouraged. Guests who choose to swim do so entirely at their own risk.
10. Damage
10.1 Any damage to, or theft of, the Properties or their contents must be reported to management immediately. Inspections will be conducted following your stay to assess any such damage or theft.
10.2 Mona Farm reserves the right to charge guests for repair or replacement costs resulting from damage or theft during their stay.
10.3 Where damage or theft is identified after check-out, guests will be notified in writing and issued with an invoice. Payment must be made within fourteen (14) days of receipt.
11. Limitation of Liability and Indemnity
11.1 To the fullest extent permitted by law, Mona Farm:
a. disclaims all warranties, express or implied, not expressly set out in these Terms and Conditions;
b. makes no representation, warranty, or guarantee regarding the reliability, quality, suitability, or availability of the Properties, or that any event held at the Properties will be uninterrupted or error-free.
11.2 Mona Farm shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including (without limitation) loss of profits, loss of data, personal injury, or property damage, whether arising in contract, tort, or otherwise, and even if advised of the possibility of such damages.
11.3 Guests acknowledge that Mona Farm will not be liable for any claim, loss, damage, cost, or expense, whether direct or indirect, arising from:
a. any delay in providing services at the Properties; or
b. the inability to accommodate or satisfy any request, whether or not a booking has been made.
11.4 Guests agree to indemnify Mona Farm against all claims, losses, damages, costs, and expenses (including legal fees) arising from their use of the Properties or breach of these Terms and Conditions.
12. Termination
12.1 Upon receipt of notice of termination from a guest, Mona Farm reserves the right to retain any payments made up to and including the date of such notice.
12.2 Mona Farm may terminate these Terms and Conditions immediately upon the occurrence of any of the following Termination Events:
a. non-payment of any amount due under clause 1;
b. unlawful conduct or any other breach of these Terms and Conditions.
12.3 Notice of termination will take effect from the date specified in the notice, or, if no date is specified, immediately upon issue of the notice.
12.4 To the extent permitted by law, payments already made are non-refundable upon a Termination Event.
About the Website
Welcome to www.monafarm.com.au (the 'Website'). The Website (the 'Services').
The Website is operated by Mona Farm Pty Ltd (ACN 623 870 897). Access to and use of the Website, or any of its associated Products or Services, is provided by Mona Farm Pty Ltd. Please read these terms and conditions (the 'Terms') carefully.
Mona Farm Pty Ltd reserves the right to review and change any of the Terms by updating this page at its sole discretion. When Mona Farm updates the Terms, it will use reasonable endeavours to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication.
Acceptance of the Terms
By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately. You may also accept the Terms by clicking to accept or agree to the Terms where this option is made available to you by Mona Farm Pty Ltd in the user interface.
Copyright and Intellectual Property
The Website, the content and all of the related products of Mona Farm Pty Ltd are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the content and compilation of the Website (including but not limited to text, graphics, logos, button icons, video images, audio clips, Website, code, scripts, design elements and interactive features) or the content are owned or controlled for these purposes, and are reserved by Mona Farm Pty Ltd or its contributors.
Mona Farm Pty Ltd retains all rights, title and interest in and to the Website and all related content. Nothing you do on or in relation to the Website will transfer any:
a) business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright, or
b) a right to use or exploit a business name, trading name, domain name, trade mark or industrial design, or
c) a thing, system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a thing, system or process), to you.
You may not, without the prior written permission of Mona Farm Pty Ltd and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the content or third party content for any purpose, unless otherwise provided by these Terms. This prohibition does not extend to materials on the Website which are freely available for re-use or are in the public domain.
Privacy
Mona Farm Pty Ltd takes your privacy seriously and any information provided through your use of the Website and/or content are subject to Mona Farm's Privacy Policy, which is available on the Website.
General Disclaimer
Nothing in the Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.
Subject to this clause, and to the extent permitted by law:
a) all terms, guarantees, warranties, representations or conditions which are not expressly stated in the Terms are excluded; and
b) Mona Farm Pty Ltd will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the content or these Terms (including as a result of not being able to use the content or the late supply of the content), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.
Use of the Website and the content is at your own risk. Everything on the Website and the content is provided to you "as is" and "as available" without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors and licensors of Mona Farm Pty Ltd make any express or implied representation or warranty about the content or any products or content (including the products or content of Mona Farm) referred to on the Website. This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:
a) failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records;
b) the accuracy, suitability or currency of any information on the Website, the content, or any of its content related products (including third party material and advertisements on the Website);
c) costs incurred as a result of you using the Website, the content or any of the products of Mona Farm Pty Ltd; and
d) the content or operation in respect to links which are provided for your convenience.
Limitation of liability
Certain statutory warranties under the the Australian Consumer Law, Schedule 2 of the Competition and Consumer Act 2010 (Cth) (“ACL”) will be implied for the benefit of consumers. Nothing in these Terms is intended to exclude or restrict the application of the ACL. Mona Farm Pty Ltd does not however give any guarantee or warranties or make any representation with respect to use of this Site outside of these laws.
Subject to claims that may be made under the ACL:
· Mona Farm Pty Ltd is not liable to you or anyone else (including for negligence, breach of contract or tort) for any loss or damage (including specific, indirect, consequential, economic or any other kind of loss) however caused, even if foreseeable, and which is suffered directly or indirectly in connection with your use or inability to use this Site.
· Mona Farm Pty Ltd is not liable for disruptions to this Site.
· Mona Farm Pty Ltd is not liable to you or anyone else if interference with or damage to your computer system occurs in connection with use of this Site or any Linked Site. You must take your own precautions to ensure that whatever you select for use from this Site is free of viruses or anything else that may interfere with or damage the operation of your computer systems.
Termination of Contract
You acknowledge and agree that these Terms and your access to this Site may be terminated at any time by us without notice for any reason, including, without limitation, if we believe that you have violated or acted inconsistently with the letter or spirit of these Terms. All clauses in these Terms which are stated or intended to continue after termination will continue to apply. Mona Farm Pty Ltd will not be liable to you or any third party for any termination of your access to this Site.
Indemnity
You agree to indemnify Mona Farm Pty Ltd, its affiliates, employees, agents, contributors, third party content providers and licensors from and against all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with, directly or indirectly, your use of the use of the Website and/or breach of these Terms.
Governing Law
The Terms are governed by the laws of New South Wales, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of New South Wales, Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.
Severance
If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.
Changes to these Terms
We reserve the right to change these Terms at any time. The current version of the Terms will always be posted on this Site, and will cancel and replace any previous version(s). By continuing to use this Site after the posting of such changes, you agree to be bound by the changes.
Contact Information
If you have any concerns about material that appears on this Site, please contact Mona Farm Pty Ltd in accordance with the details set out below.
Mona Farm Pty Ltd
ACN 623 870 897 trading as Mona Farm
Address: 140 Little River Road, Braidwood, NSW 2622 AUSTRALIA
Telephone: (02) 7202 5638
Email: mona@monafarm.com.au